Delivery Information

Delivery Information

We offer free delivery on our products, including Northern Ireland.

Delivery shall take place on the first to occur of the following as agreed between the parties:

• delivery of the Products to the Purchaser at Silver Cross's premises;
• delivery of the Products to the Purchaser's premises by Silver Cross;
• delivery of the Products to the agreed point of loading.

Any delivery dates requested by the Purchaser or estimated by Silver Cross are approximate only and time of delivery shall not be of the essence, nor may the Purchaser make it so without Silver Cross’s prior written agreement. Silver Cross will use its reasonable endeavours to deliver in accordance with the delivery schedule agreed between the parties.

If the Purchaser refuses to agree a reasonable delivery date, does not respect an agreed delivery date or does not tender payment or provide Silver Cross with such documentation as it shall reasonably require in order to effect delivery, Silver Cross:-

• may either effect delivery at the Purchaser's expense by whatever means it thinks most appropriate or arrange storage at the Purchaser's risk and expense pending delivery; and
• may, upon giving the Purchaser 24 hours prior notice and the option to accept delivery within that timescale, re-sell or otherwise dispose of the Products or part of them without prejudice to any other rights Silver Cross may have against the Purchaser for breach of contract or otherwise.

Silver Cross shall be entitled to deliver the Products by instalments and in such case each instalment shall constitute a separate contract and any failure or defect in delivery of any one or more instalments shall not entitle the Purchaser to repudiate the contract as a whole nor to cancel any subsequent instalment.

The Purchaser must inspect the Products upon delivery and inform Silver Cross in writing within 48 hours of any products which are delivered in a damaged or defective state or of any shortfall in the quantity of any delivery. Any shortfall in the quantity of Products delivered from that stated in any contract to which these Conditions apply shall not give rise to a claim for damages for breach of contract solely as a result of such shortfall, but the Purchaser shall only be obliged to pay at the contract rate for the quantity of Products delivered.

Non-delivery must be reported by the Purchaser by telephone within 48 hours of the agreed date of delivery and confirmed in writing within 5 days of the agreed date of delivery.